Thursday, July 10, 2008

Gah! Telemarketers

One would have thought that, with the anti-spam laws coming into effect in Singapore, we would be getting LESS spam, and LESS telemarketers. But somehow the passing of the anti-spam laws seems to have had the effect of completely revitalising that particular industry and now I get flooded with spam in my inbox (with or without the obligatory "ADV" prefix), telemarketers calling my mobile phone all through business hours and, most recently, telemarketers calling me on my direct line in the office.

Maybe it's just me, but I find these calls extremely irritating. There's nothing more annoying than to get multiple calls from the same number during a client meeting, then interrupting that client meeting to answer the phone only to discover it's someone trying to offer me a loan. Which I do not need or want and which I never asked for. Or asking me to attend a seminar, in an area of law in which I practise. This lucky caller dialed in at 6pm on Friday, a time when everyone is scrambling to finish their work and meet all the deadlines for the day so that they can go home to their families. It was all I could do not to snap at him.

"Hi - I'm calling from a seminar organiser established in Europe. Would you like to attend a seminar to find out more about mergers and acquisitions in Singapore?"

"No. But thank you. I'm not interested."

"Why? Do you know that your potential clients will be there? Like Singapore Power. They are attending. Also Singapore Technologies. There are many more, but I cannot give you any more information because it's confidential"

"No. I'm not interested. Thank you."

"Don't you want to be in a place where your clients might go?"

".... No."

"Okay. Thank you. Goodbye."

I wanted to explode into tiny little flaming bits. Actually what I would have loved to say to him is, well, yes, if I wanted to go to places where my clients might go, then what about the toilets at Singapore Power. Why would I hang around in the toilet? Because they might go there. Maybe I should consider sitting at the reception of Singapore Power all day. In the off-chance that they might pass through, then I can hijack them and shove my namecard in their face. Because as a marketing tool, just hanging around in places where your clients might go really works.

7 Comments:

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maybe you should have told him that you reach all your clients through tele-marketing.

 
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