Wednesday, December 21, 2005

Fairness? Who is Fairness? Is she also on this conference call?

And I thought it was only bright-eyed bushy-tailed law students who thought about concepts of fairness. And professionalism.

I was on a conference call yesterday with a supplier's employee about a customer contract.

"So the customer said it was okay that they have not received our deliverables. We are quite late but it's not our fault. We told customer already."

"Is there any confirmation in writing?"

"No, but they told us already it was okay"

"So it's your word against theirs?"

"Yes, but it would be unfair for them to penalise us after they said it was okay."

"But the contract does not qualify your obligation to deliver."

"Yes, but it would not be professional for them to insist on penalising us after they said it was okay. This would be unfair. They cannot act so unprofessionally."

I wanted to say, Dude, please wake up and smell the belachan. You are how old already. You never buy house meh? You never buy lottery ticket meh? Of course it is unfair - some people buy lottery tickets all their lives and still never win. I buy once only and I win (yes! it's true! I won $50!). What are you going to do when you are sued by the customer? Call the police? Call your mother? WA LAO EH.

But of course I couldn't say that. I just told him that the customer is entitled to rely on the terms of the contract THAT THE SUPPLIER ALSO SIGNED (slight volume increase).

I think it was, like, 1 month into pupillage when I realised that no one in the working world talks about fairness or professionalism unless they stand to benefit from someone acting fairly or professionally. Otherwise it's all in the contract, bud. Which is not to say people don't act professionally or fairly in the real world, just that they don't go on and on about it. But the big picture is, and always has been, "SHOW ME THE MONEY". I had a minor epiphany when Tom Cruise said it, shouted it, SHRIEKED it, in Jerry Maguire. It's the biggest truth of all. That's what it's all about. Want to know the outcome of any corporate action? Want to know how people are going to react to legal issues? commercial issues? Which way a negotiation will turn? Just think "Show Me The Money".

In other news, someone put soya sauce and sesame seeds on my chee kweh today. Almost fainted.

18 Comments:

At 4:48 AM, Anonymous lilacs out of the dead land said...

ROTFL! sesame seeds and soy sauce?!!! :)))

hey, that's like the central tenet of conspiracy theory.. follow the money and the power - whoever stands to profit by the event is most likely the one who dunnit... :} :)))

 
At 10:11 AM, Blogger HairyDonut said...

eh, it was really gross. I was trying to buy 5 chwee kweh for S$2. She only had 4, so she "topped up" with one cheong fun. So she put the sesame seeds and soya sauce for the cheong fun on the lot, then the chai poh for the chwee kweh then the sambal chilli and then asked me if I wanted SWEET SAUCE on top of the whole mess. I'm sure she had the best intentions, but it really looked gross.

 
At 11:53 PM, Blogger valkyrie said...

i just had my appraisal disguised as a discussion today. the word unfair is very much in my head right now.

yep, so i did exactly what you suggested. bitched to momma!

ps. did you actually eat that concoction?

 
At 9:40 AM, Blogger HairyDonut said...

I ate it. It is ... best forgotten.

My appraisal is coming soon. First time ever. My previous employers didn't really do appraisals, they just let the amount of bonus do the talking. They know we're going to compare anyway and we'll probably figure out where we stand.

I think my boss wants me to do a reverse appraisal also (appraise HIS performance). Good grief.

 
At 1:21 AM, Blogger valkyrie said...

bonus? that sounds like something i used to know.

*sigh*

ha! reverse appraisal so you can put to use those skills displayed many moons ago in your most recent blog entry!

 
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