Service with a Cringe

So my boss and I bring a client out for lunch today. We check out this flash Thai restaurant in the basement of Suntec City.

The food was pretty good actually, and decently priced. But the service was a right horror. They forgot about our appetizer, and kept telling us that it was "on its way" when we reminded them. Then they finally told us that our appetizer order was never taken. It finally arrived at the end of the meal.

But the best was when we asked for some tea.

"What kinds of tea do you have?" asked my boss. The 12-year old who stepped forward to take our order looked vague and horrified.

"Uh... Liptoon."
"Ok. Is it the normal black Lipton tea or do you have different flavours?"
"Uh... we have Liptoon."
"Ok. Can you give us the menu or anything so that we can see what flavours you have?"

The guy went off, and came back holding a tea bag. A single Lipton tea bag. I kid you not. And he gives it to my boss, who burst out laughing.

Sometimes I wonder where they get these 12-year olds from. Is there a central repository of illiterate non-English speaking non-English understanding children that I haven't heard of? This guy looked and smelt like he just stepped out from a basketball game to check out his waitering skills.